Boost Customer Retention With These 5 Powerful Client Survey Questions

Kathleen Ries-Jubenville
5 min readMay 30, 2023
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INTRODUCTION

High client turnover can lead to decreased profitability, reduced customer lifetime value, increased marketing and sales efforts, and a damaged reputation. Turnover is an indicator of low customer loyalty and problems with the services you are providing. It is crucial for you to address these problems and prioritize customer…

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Kathleen Ries-Jubenville

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